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What is a Boarding Pass?

A boarding pass is a document that gives a passenger permission to board the plane.

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Is my boarding pass my ticket?

Not technically. Your boarding pass is your “ticket” to board the plane, but technically your ticket is generated as an “e-ticket,” or an electronic ticket, when you book your flight. Your boarding pass will be generated upon check-in, either online or at the check-in counter.

When will I get my boarding pass?

Boarding passes are provided at check-in, either online (online check-in is usually available 24 hours prior to the flight) or in person at a kiosk or at the check-in counter.

What information does a boarding pass include?

A boarding pass includes the legal name of the passenger and flight information including: the airline name; departure gate information; departure and arrival cities; flight numbers; departure time; boarding time; boarding group number (when applicable) and seat assignment (when applicable). There will also be a bar code (paper boarding pass) or QR code (mobile boarding pass) for scanning at the security checkpoint and when you board the plane.

How do I get my boarding pass?

If you check-in online prior to your flight, your boarding pass may be emailed to you for printing at home. You can also request a mobile boarding pass, a link for which will be emailed or texted to you. Some international flights will allow you to check-in online but you may have to visit the check-in counter to receive your boarding pass so they can verify your passport.

If you check in at the airport, you may print your boarding pass from a self-service kiosk near check-in, or an airline representative can print one for you at the check-in counter.

If you lose your pre-printed boarding pass or misplace the link, you can reprint your boarding pass when you get to the airport.

NOTE: Some airline may charge you for printing out your boarding pass at the airport (Air Asia does, for example, and Spirit Airlines will charge $10 if a Customer Service Agent prints it at the counter though using the kiosk is free). Be sure to read the fine print or you may be hit with extra charges.

Is printing out your boarding pass necessary?

If you have a mobile boarding pass, printing out your boarding pass may not be necessary. However, remember that phones can lose battery or technology may fail. To ensure timely boarding, having a paper copy is often a safe choice.

How does a mobile boarding pass work?

A mobile boarding pass is just like a paper boarding pass but it’s electronic. When you arrive at security, the TSA agent will scan your mobile boarding pass (or ask you to hold your phone over the scanner) just as they would scan a paper version. Ditto at the gate. You will still need to have a form of identification (drivers license, passport) to pass through security.

Can I use a screenshot of my mobile boarding pass?

You can use a screenshot of your mobile boarding pass; just make sure that you screenshot the entire boarding pass (QR code, seat assignment, etc.)

Can I go straight to security with mobile boarding pass?

If you’re not checking any bags, you can proceed straight to security with your ID and mobile boarding pass.

What happens if I lose my boarding pass?

If you haven’t gone through security yet, return to your airline’s check-in counter and reprint a boarding pass from the kiosk or ask an agent at the check-in desk if there are no kiosks. If you have already gone through security, go to your departure gate and ask the gate agent to reprint your boarding pass.

Can I go through TSA without a boarding pass?

You cannot go through the TSA security checkpoint without a boarding pass in either mobile or paper form. One exception is if you are accompanying a minor or disabled person and you have an escort pass.

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Last updated Jun 12, 2023